Black Mesa Twin Cinemas - Kayenta, AZ

A Stan

It was definitely a different experience than the past years. My family and I entered the theater and notice an employee sitting on the counter tops with one shoe on the counter (germs?) We greeted her with a friendly hello and never received one back. I asked her if there was a family bundle deal that we could share and she never answered me but rang us up for that bundle i suppose that was her way of saying yes there was. She began doing our drinks without asking what we wanted..I guess she would read our minds? The lights were on while we watched our movie which was ruining the experience. And top of that my husband was very uncomfortable with the fact that the clerk only interacted with him when he went to get candy, as she was more talktive and approachable. And as we left the movie I went to the restroom which the lights in the restroom were flickering wildly. I mentioned it as I left the theater but the clerk didn't acknowledge what I said. As we left my husband mentioned that when the other patrons were in the lobby saying thank you to the clerk she didn't acknowledge them but when he was alone she said bye have a good day. The other patrons were female. My husband has never been one to notice other people's interactions with him but this one made him very uncomfortable. Management should be consider more customer service training opportunities for their staff. But the movie was great.

dria harley

Whatever with what PERFECT ppl has to say , Ilove going to theater, and love the experience ,just plz let everyone be good ...thx u .

Sharon Smith

Great staff. Great popcorn. Great drinks. Staff listen and crack jokes.
Go in with a POSITIVE ATTITUDE!! AND GET A POSITIVE OUTCOME FROM STAFF!!
Beats going into Flagstaff, Farmington, etc. And great prices on food and drinks!! Who else charges $2.00 for the buckets and cups

Thank you Black Mesa Twin Cinemas; for saving me $$$$$$.

Great job!!

Emory Whitehair

A nice place to watch a movie! I love the audio surround system. The staff are friendly, i don't mind the rules which are posted to govern other local patrons. I notice local patrons can become testy, rude and crude in manner because they don't want to follow the posted rules. Ex. Upon entering, one sign reads as follows, "turn off your cellphone or it will be confiscated!" Then I enter the theater and I see five other patrons with their phone on. Some local patrons I notice don't like to be told once about rules or courtesy for other patrons as they aren't very docile to be subjective for rules or authority. The employees have their hands full as they try to post rules which are ignored. Aside from rude patrons who make it hard for the employees. It is definitely a five star experience in satisfaction!

Angus Austin

The movie was great. Had lots of fun also.

Jennifer Clark

Its really good prices for our small town and getting popcorn is a breeze when you want a snack without seeing the movie there but in the comfort of your own home. Prices are so reasonable here with great staff. Great customer service

Conway James

Rescinded my review because last night my family and I watched the incredibles 2 at this theater. Staff were polite had no problems and movie was great and seats are alot better. The prices are great because out in farmington or flagstaff you spend almost $80 on admission and snacks for a family of five and here it ranges between $40-47 dollars. Will be there again to watch jurassic world, and if it's a popular movie my advice would be to buy tickets online so you don't miss out. Picture and sound quality was great and maybe stadium style seating in the future will make it great too.

Jaren Singer

Did not like my experience there reason being I had my family there last night 3/9/17 we wanted to watch Logan but was told I needed legal documents for my family in order to watch that movie! I understand the rating but I had my nephew who's 16 and my wife's sister who's also 16 and the short lady who know us
due to being married to my wife's cousin brother she told us that my nephews mother was required to be there in order for him to watch the film. This is ridiculous when did legal documents become part of watching a movie. I suggest this lady needs to be fired immediately for now we will never come back in the near future.