Hot Springs 8 VIP Cinema - Hot Springs National Park, Arkansas

Lourdes Nava

Limpio

Ruben Diaz

Trabajando

Tonya Creager

The theatre is older and smaller than most. However, service is good and they have probably the best movie popcorn. I'm not a big popcorn fan unless I make it at home, but they have some tasty popcorn. It wasn't burnt or dried out. Light and fluffy. Add the butter and salt and chef's kiss. This theatre has the recliner chairs with a little food table and drink holder. The movie itself and sound were great. We weren't disappointed in the theater. The movie was another story, lol.

Haley Findley

This is a great theater with exceptional customer service! The concession stand has lots of great options and they even offer a bucket deal with affordable refills for popcorn. The theater has been very clean every time I have visited and the seats are very comfortable.

Lindsay Carrouth

Movie theater was “renovated” with reclining seats. That’s about all it has for it… the seats. Still the same experience other wise from the mid 90’s. You stand in long lines for popcorn and such because there are usually only 3 people working the snack bar if you are lucky.

Bathrooms got a cheap update which clearly shows.

With no competition in town this is what we get. Sad.

I keep coming here because I have no other options. ?

Nicole Collett

Recliner seats were clean, 2 bathroom toilets were clogged and matinee prices were 12$ no matter if child or adult - okay makes sense. What didn't make sense was the regional manager confiscating my water bottle....almost ruined the whole experience for me. But sound quality was good if a bit too loud. Wouldn't go here again unless someone else was paying. Being treated like a criminal isn't worth the seats.

Giygas 1011

I've been a regular at this movie theatre for years, but this previous weekend was the worst. Direct violation of acts II and III in the ADA acts. Basically, discrimination against the disabled.

When we went in the guy at the front stopped us to search my sisters bag. He was a a white man probably in his 50's, and the time was between 1:00-1:15 pm on Sunday, September 22nd.
We usually don't have this problem, and I wondered if he were searching for weapons or just candy, which was the case. He was searching for outside food and drinks. When she opened her bag for him he found a water bottle and some old snacks she keeps on her. When he told us to put it away I was fine with it but wanted to make sure we could bring water with us and he refused. I told him we were both legally allowed to bring water with us for medical reasons and he mocked me and told me "I didn't know you were a lawyer."

For context, my sister has serious heart conditions and long covid, and is perceived to have autism and possible lupus.
I have asthma, ODD, and am perceived to also have autism and depression.
We are disabled. And if you look it up, people with our problems should keep water on us and stay hydrated at all times, as well as have a way to take any medication needed in immediate situations. If you look up the ADA acts, this is a direct violation of acts II and III. This is factually discrimination and illegal.

During the confrontation, my sister was visibly shaking. And for most of my time in the movie, I was to stressed to enjoy it. Not only this, but he only checked my sisters bag. Me and my dad visibly had bottles stuffed in our pockets. Coincidence that he'd only go after the only female?

After this we went to put our waters away and my sister decided to bring an empty clear cup instead so she could fill it up at the water fountain. The only way he'd let us bring water is from where they quote "sold water." Why should a disabled person have to pay to keep themselves safe and comfortable in a movie theatre? Not only that, but the prices are ridiculous. They sell snacks for 5 dollars or more that you could buy for 1.25 at dollar tree. Hysterical.
He told us she wasn't aloud to bring the cup in (even though the sign posted outside said "no outdoor food or drink." This was an empty clear up with nothing inside) but would let it slide because he didn't want to argue with me. Me on the other hand, I had to go without.

This isn't really the first time this has happened either. A few years ago an employee told my sister not to bring water in while we were outside, and a year ago and employee took my drink mid movie and threw it away. At that time we didn't know our rights, now we do.

All disabled people should be allowed to freely carry water, so they can stay hydrated and have ways to take medication. If my sister can't take electrolytes when needed her heart could fail. I wouldn't doubt he's refused water to many other disabled people who didn't know their rights.

Whether or not the guy at the front was doing "just what he was told" to do (he never said this but as an example), higher ups there should take authority and know better. If I go again, I will be prepared. Again, we know our rights.

Jensen Clifton

Bought out a whole row of seats for me and the family to watch twisters. Apparently someone had bought two of the seats as well. So I had room 2, row d seats 5-9 and these folks had seats 5&6. The whole room was full and the “management” told me there was nothing that could be done. Told me that those folks must have bought the wrong tickets and still let them stay. Workers looked at both my tickets and theirs. Dumbest thing I’ve ever been involved in.