The Meadows - Lake Forest, California

Pedro R.

Muy bonito lugar

Jasmine G.

Our experience purchasing a home from Toll Brothers (TB) in Southern California was disappointing. Throughout the selection and purchasing process, we were repeatedly assured—both verbally and in writing (lot plans, tract maps, brochures, etc.)—that no homes would be built directly behind our property, and that our backyard would abut a road. Privacy was a significant factor in our decision, and we rejected several quick move-in options presented to us for this reason.

Unexpectedly, TB advanced our closing date, which initially seemed positive, but this was short-lived. The sales team failed to disclose any changes to the site plan, even during the final stages of the walkthrough and closing. A few months later, we were shocked to see construction begin on the Sequoias development directly behind our property, which started shortly after most homes in our tract were sold. This strongly suggests that the sales team was aware of these plans but chose not to disclose them to prospective buyers, including ourselves and neighbors who were directly impacted.

This lack of transparency has left us feeling misled. Instead of addressing and remediating concerns raised by homeowners, TB has consistently shielded itself behind the extensive fine print in their agreements.

Prospective buyers should carefully review the elementary school building proposition planned prior to the Sequoias development. This proposition took an unexpected turn, further disappointing community residents while directly benefiting Toll Brothers’ business interests.

Monet S.

DO NOT BUY FROM TOLL BROTHERS. We own in the Parklands community in the Meadows. We were sold a house by Toll Brothers with a $100,000 lot premium and were told no homes would be built directly behind us/share a wall with us. There is also no house behind us in all site/lot maps and in all marketing/advertising materials. Houses are now being built directly behind us, sharing our wall in the new Sequoia community. They will tell you anything to sell a home. We could have saved hundreds of thousands buy buying in earlier phases but held out to have no one behind our house. Toll Brothers reassured us mutiple times there would be no home behind us, and now we find out this was the plan all along. The sales office will tell you anything to get you to buy with no remores. Multiple neighbors were also sold $100,000+ lot premiums that now have houses being built behind theirs. DO NOT BUY from this dishonest, greedy builder interested in misleading their customers just to get their homes sold! DO NOT BUY FROM TOLL BROTHERS.

Jeffrey S. N. J.

Current home owner in the parklands community. We were sold a house by toll brothers with a $140,000 lot premium and were told no homes would be built directly behind us/share a wall with us. We found out that houses will be built directly behind us in the new sequoia community. They will tell you anything to sell a home. Multiple neighbors were also sold $100,000+ lot premiums that now have houses being built behind theirs. This lot was a major buying decision for us as it was large and didn’t have houses behind it. This was the cherry on top of a lengthy chain of dishonesty by toll brothers and the sales office. Hope this saves a family millions of dollars of a bad decision, stress, etc.

SL

Why would you put spike stripes on the floor to stop outside car Jeffrey road is a busy road and people can make wrong turns! This sign does not illuminate at night and driver could miss reading the signs during the day! Also if people made a wrong turn, there is no way they can u turn safely at the driveway. You shouldn’t put other people’s tire and safety at risk just for protecting your residents!

If I am a new driver and I don’t know the symptoms of a blown out tire. Your spike strip could have killed me

Jeralyn J.

I regret buying a home from Toll Brothers. The sales office was extremely misleading. We were told certain things about our house and after we closed learned that those things weren't going to happen and were referred to a part of the contract that stated that they can make changes whenever without communicating them to buyers. The finished house had issues with electricity and plumping. We submitted numerous fix it tickets in the first month and it took months to get someone out. Even after they the issues were looked at, things still aren't fixed. It has been a disappointing process from the start to finish.

DW L.

Very nice builder. Excellent craftsmanship.
The builder really likes to make the community looking beautiful. As a realtor, I know this is the company who always puts their buyers’ interests first. The company designs the details of every aspect of the house and tries to make it as perfect as they can. And as a realtor, I know Toll Brothers house’s value appreciates faster.
The sales persons are the best people of Toll Brothers. It seems they are specially trained to work professionally.

Sammy Z.

The construction manger is not responsive. There are so many issues that he either denies or lie. I have had new home purchase several times and this is the first time to experience such a bad delivery quality. There are so many no functional issues, such as no electricity, switch connected backwards, damaged appliances, unfinished jobs etc. Too many to list. Shamed Toll Brother!