Victor Valley Family Resource - Hesperia, California

LeAnne F.

I have been attempting to contact the relevant department for several months now to check on the status of my application. Unfortunately, I have only been able to speak with a receptionist who informs me that the supervisor is unavailable. If anyone has any suggestions on how to directly contact the supervisor, I would greatly appreciate it, as I am in urgent need of assistance. The livelihoods of our households are being jeopardized by their actions. I will conduct a thorough investigation into why people are being treated in this manner, as it appears that no one is being approved. We are only criticized for the amount of money we spend and the amount of money we make..

Yvonne M.

Terrible experience! Don't waste your time with getting help from this place. I called several times with no call back or no answering the phone. It took months to get any answers and still ended up with no answers about getting assistance from this so called "helpful place". They took personal information and dropped the ball on my application, only to tell me they couldn't find my application in the system. DO NOT TRUST THIS ORGANIZATION WITH YOUR PERTINANT INFORMATION. They do not help as they say they will. I was given the run around several times. Saying they were waiting on funding. I asked to speak to a manager and was told they were not available or other excuses. Never again. Beware of your personal information floating around somewhere.

Briana

They denied my application, but told me I don't make enough to live, obviously!! That's why I am asking for help! The guy was trying to explain why I was denied and told me to stop feeding my 4 kids so much! And Sharon wouldn't even give me the decentcy to call me back or take my calls! Now I'm going to be homeless with 4 children!! Thanks for nothing!!

Foruv B.

Was told to submit my paperwork, and I did, along with my family's personal information (Jan 12, 2023), til this day, I have not received a phone call/email/letter, nothing. Submitted personal identification info, so numbers, ect, (pretty rude considering all the ID theft/fraud/breaches that are occurring these days), not to mention, we could really use the help being that we are disabled and require machines.

Rocky S.

I put in an application in May 2021 and have called on several days for an update on my application and I still haven't heard from them. All the required documentation for help with the rent and utilities have been submitted. I was trying to prevent from getting evicted but I am a 66 year old Senior who's been sleeping in my car for three weeks now and I can't find anyone to help me out of this situation. I've asked several agencies and Charities for a Motel Voucher and they say they have nothing. It is cold out here and I have no heat. Really? Would you do this to your own father or grandfather if he needed a place to lay his head on? I doubt it very much. It's almost like being "Blacklisted". Where is the love (assistance); gonna come from? It's baffling to me that there are no resources available for me. I agree that children and women should have priority, but I thought HUD had allocated monies for all those people in dire need? I guess not. Thanks anyway.

Lv ?. R. (.

I am so thankful for these people the greens and all of the staff provided all the resources I needed to start my life over. I was sent up to the high desert from the court and when I finished my program I had nothing, no one, and no place to live I was exactly what the systems needed to fail all odds were against me. I went to probation and didn’t no what I was going to do I just wanted to go back to jail and give up right then and there. Well thank God for an absolutely awesome probation officer she knows who she is I never thought I would thank an officer in my life. And thank God for the green’s. Together they made a way for me and all my roommates at the time and I must say there was a 95 percent success of all residents in my year and a half there and normally it’s a year program but being that I never had any problems or made trouble they went out of there way to extend me. I would recommend them a 1000 times to any one in need. Thank you! To all involved in my success. I

Coco S.

The staff is extremely helpful! Alejandro, the manager, has always been nice n friendly to me. She have gone out of her way to help me in my times of need. Giving what resources available, she shows that she really cares!

This is one of the many resource centers designed to help those in dire need. I am grateful for the times that I really needed help; Alejandro, n staff: Sandra n Marylou, came through for me n it will always be appreciated!!

This is my experience n my review.

Carrie S.

I am very grateful to have had the opportunity to benefit from the services provided by this resource center. After being released from the hospital, I needed to rehabilitate after surgery. VVFRS was there for me 100 percent. The staff are loving caring individuals eager to help all who enter there doors.
Thank you, so much for helping me, so I could help myself. You are an amazing resource to me and to the community.